Where we ship
We ship to the United States and Canada.
Shipping rates
Shipping is free on every order, with tracking included.
Processing
Orders are usually processed within 1 to 3 business days. You receive a confirmation email right after your order and a tracking number as soon as your package ships.
Delivery times
Estimated delivery dates are shown at checkout and in your shipping confirmation email. Delivery times can be longer during holidays and peak periods.
Tracking
Every order ships with tracking. Use the link in your shipping email to follow your package, or visit our order tracking page.
Lost or damaged packages
If your package arrives damaged or never arrives, contact us within 30 days of the expected delivery date and we will reship or refund it.
Address changes
Please check your shipping address carefully at checkout. If you need to change it, email order@unhookedcomfort.com as soon as possible. We cannot change the address once the order has shipped.