This Privacy Policy explains how Belkhayat Distribution LLC, doing business as Unhooked ("we", "us"), collects, uses and shares your personal information when you visit unhookedcomfort.com, buy from us or contact us. Our store is hosted by Shopify.
Information we collect
- Contact and order details: name, email, phone, billing and shipping address, items ordered, returns and exchanges.
- Payment details: processed by our payment providers. We do not store your full card number.
- Device and usage information: IP address, browser, pages viewed and similar data collected through cookies and similar technologies.
- Messages you send us, for example customer care requests.
How we use it
- To process and ship your orders, handle exchanges and refunds, and answer your questions.
- To keep our store secure and prevent fraud.
- For marketing, such as emails you agreed to receive and ads on platforms like Facebook and Instagram, including based on your activity on our site.
- To comply with the law.
Who we share it with
We share information only as needed with service providers that work for us: Shopify (store hosting), payment processors, shipping carriers, email tools and advertising partners such as Meta. We do not sell your personal information for money. Depending on where you live, you can opt out of the sharing of your information for targeted advertising on our Your Privacy Choices page. We honor the Global Privacy Control signal.
Cookies
We use cookies to run the store, remember your cart, measure visits and show relevant ads. You can control cookies in your browser settings.
Your rights
Depending on where you live, including California and Canada, you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of targeted advertising. To make a request, email help@unhookedcomfort.com. We will not discriminate against you for using these rights.
Retention and security
We keep your information as long as needed to provide our services, meet legal obligations and resolve disputes. We use reasonable measures to protect it, but no system is perfectly secure.
Children
Our store is not intended for children, and we do not knowingly collect information from children.
International transfers
Your information may be processed in countries other than the one you live in, including the United States.
Changes
We may update this policy from time to time. The latest version is always on this page.
Contact
Belkhayat Distribution LLC (Unhooked), Wyoming, United States
Email: help@unhookedcomfort.com